· All Refunds shall be done by the way
of an online bank transfer to the customer's bank account within the 10 to 15
days of receipt of the product. If the mode of payment is through online
debit/credit cards/net banking, the refund will be processed by reversal of
previous transaction.
· In cases of refunds under 10 to 15 days days
return, refund is subject to quality confirmation by our skilled quality
assurance team and verification of product documents like insurance
certificate, original invoice and product certificate.
· In case, any Coupon, Discount or Promo
Codes were used during the original purchase, the exchange amount will be
reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
· Part payments received against
customised jewellery are not refunded.
HOW DO I RETURN THE PRODUCT TO AMOL JEWELLERS LLP WITHIN 30 DAYS?
If there is damage to an item upon delivery, Take
A Video when you open courier and call
our customer service center immediately at +91-98921 42507 / 9167000120
· or email us at support@amoljewellers.in for assistance.
· Please read the information on your
original packing slip.
· Preserve original packing and the item
in its sealed form with all accessories, tags, boxes, bags, stickers, papers
and original Invoice. Securely repack the unused item.
· Once your package is ready, just call
our customer service team and we will arrange to pick it up at your doorstep.
· Check the return package to the address
indicated on the packing slip :
Amol Jewellers LLP
Shop no.4,Harchusind Bahar C.H.S.,Opp.Jamat
Khana,Behram Baug Road,Jogeshwari West, Mumbai, Maharashtra 400102
Keep the Return Tracking Number from the
package you are returning to ensure that the package is returned to our
distribution center as mentioned above.
· You can expect a refund within 10-15
working days of our receiving your returned product. Refund will be credited to
the same form of payment used in your original purchase.
· In case you receive a damaged
item, an item you didn't order or the wrong item, we exchange it free of charge
or refund the full cost of the merchandise and shipping charges after a quality
check upon receipt. If it is indeed an error or a defective product your refund
or exchange will be on its way shortly.
·
All amoljewellers.in Gold and Diamond jewellery comes Gold in BIS
Hallmark and Diamond with an IGI©, GIA©, HKD© or EGL© appraisal certificate and
must be returned with the certificate. If the certificate is not returned, your
refund will be reduced by the amount of the replacement cost. If you do not
have the certificate, let us know so we can quote you the exact price for the
replacement. amoljewellers.in will not be responsible for any loss or
damage of return shipments.
If you have any questions
about our return procedure, please contact us at support@amoljewellers.in or on Watups no .